[Resolved] Reliance Digital — Delivery of Samsung AC

alpana boruah

from Duliagaon, Assam

Address:	Jorhat, Assam, 785001
Website:	Reliance digital

I booked and paid for one 2 ton Samsung inverter A/C (AR24MV3BHEWK) at Reliance Digital Jorhat Assam on 23/05/17, which was supposed to be delivered to me latest by 27/05/17, but on querying today they asked for another week to deliver the item. Such irresponsible behavior on the part of such a reputed brand as yours is quite disappointing. The staff are giving varied versions for the delay and are not giving any satisfactory reply. I want refund of my money or compensation for the delay. Please look into the matter and warn such staff to deter from misguiding the customers.

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Jul 1, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

May 28, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

Verified Support

May 30, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Thank you for sharing your contact details. We are escalating your concern to our team and will get back to you at the earliest.

At Your Service,
Reliance Digital

Verified Support

May 30, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Your complaint is in process and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital

May 31, 2017

Updated by alpana boruah I have not received any positive reply from Reliance digital till today.

May 31, 2017

Updated by alpana boruah I have not received any positive reply from Reliance digital till today against the complaint number[protected].