[Resolved]  Reliance Digital — Delivery still not done

Dear Concerned Team,
I made a purchase on 3rd April and my product was to be delivered on 4th April. After all my efforts and complaints raised twice and calls to customer care they said for 7th April delivery which again was not delivered. On 8th April I received and email stating my product will be delivered on 11th April, which it doesn't seem to be promising again to me as there is no details of any delivery agent.
My problem was being escalated by concerned team but I am really not satisfied as there is no proper response from customer support team despite my numerous calls and efforts put in.
I would like to get my product delivery resolved as promised by tomorrow.
Kindly look into the matter and deliver.
Product Ref. No. RDF30316199
Registered No.[protected]
Tracking ID No. GF[protected]
Mohammed Sartaj Khan
Was this information helpful?
No (0)
Yes (1)
Apr 12, 2022
Complaint marked as Resolved 
After my tideous hardship and follow up by numerous emails and calls, atlast the product got delivered today. The only mentioned thanks is to Mr Shaik Javid Superior at Reliance Digital who input the matter at priority. Rest I didn't have any resolution from any team despite my email and calls. Anyways I am not at all satisfied with this kind of service from from Reliance digital. Hope they correct themselves with good team for customers. Regards, Mohammed Sartaj
Reliance Digital customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4695
    Pending
    0
    Resolved
    2139
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information