Reliance Digital — Dell Laptop 2 years warranty expired before using

Address: Indore

Dell Laptop 2 years warranty expired before using . now keyboard is also not working and no one is attending my call.
when I purchase laptop the reliance guy told me that there is 2year warranty from reliance digital and 2 year of insurance is provide for this laptop.
but after 4-5 days laptop some key is not working and I told reliance gut and he tole me they will take care of this but now they are asking me to purchase warrant from dell.
only 2 months before i was purchase laptop and laptop keyboard some key is not working and buttons are completely push laptop.
so now i want to return this product but they are not attending my calls.
and the DM of this store is saying to me that this is electronic product once you purchase after that we are not responsible.
they provide me only a reciept of this laptop and saying this is the only bill.
My working is exaust because of this people please provide solution ASAP.
Name：Seema Shalmar
Phone：[protected]；