Reliance Digital — Due items are not at given

Address:

nellore ,minibypass road, andhra pradesh

Respected,
Reliance digital head office,

I purchased laptop of hp company which cost of 64000 rupees. They offered that if i pay 300 extraa that i will get “hp basic printer and sound logic true beats ear buds”. Printer was given and they told that present ear buds are out of stock. It will take atleast 1 week for stock to come. After coming stock we will call u. They told like that. Now its been 3 weeks not even a single call to me. Today myself made a call to the store. They lifted and answred that we will call u back in 2 minutes. Now it has been 3 hours no call made by them. Again i call 7 times this time they are not lifting and answering. So can u help me in getting my ear buds as soon as possible.
Thank you.