[Resolved]  Reliance Digital — even after 16 days of complaining about the ac, still there is no response from reliance digital company.

Address:

Ghaziabad, Uttar Pradesh, 201002

My ac remote was faulty on arrival of new ac, so i have registered a complaint against that issue and that matter was resolved after 20 days of my continuous coordinating with the customer care and also e-mail the issue to the concerned person.
Even after that resolution i am not satisfied with the service of reliance as they have sent me remote of another model (Different from the last remote that came with the product).
I have recently logged a complaint against some of the issues i am facing this ac now.
1. My ac remote is different from the last remote, needs to change.
2. Outdoor unit is spilling out water when i am using it.
3. Outdoor unit's fan is making some kind of noise, like something is getting hit on the fan while its working.

I have mentioned this issue with the store from where i have purchased the product, they told they will send a technician to my place but still, no action is taken.

I have already shared my details with the customer support team and again i am mentioning my complaint number, its [protected]. So, i request you to not to reply with a nonsense message asking share my details.

Really fed up with your service. It's the third time i am complaining about the ac in 2 months time span.