[Resolved]  Reliance Digital — extended warranty - resq - cheat

Address:Bangalore Urban, Karnataka, 600041

I own a hul marvella pureit. I had purchased a additional warranty from reliance digital for the same. I was told that all the consumables till end of the warranty are free of charge. I had an issue with the tap of the water purifier.

I raised a complaint for the same. The service person told me that changing of tap is chargable and when i asked if he would provide me an invoice, he said he will not be issuing an invoice. When contacted customer care, there is no proper response.

During purchase of gadgets in reliance digital, they promote the additional warranty - resq. When a complaint is raised, there is no proper response. It is really a cheat.
Was this information helpful?
No (0)
Yes (0)
Mar 7, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,

Apologies for the inconvenience caused. Request you to click on the link - http://bit.ly/RDCustomerCare & select the option - Grievances where you can fill in your personal details and our team will contact you.

At Your Service,
Reliance Digital
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4647
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information