[Resolved]  Reliance Digital — extremely poor after sales service still awaiting my product from service station

Address:

110096

I had bought a cooler from reliance digital store last year. The cooler was facing major water leakage issues. The product was under warranty so called the reliance helpline for the help. They sent their service center person for the the check. They took my cooler for repair last month. It has been more than 1 month i have been calling the reliance helpline for the status of my cooler. I have not got a single call from service center to tell me the status of my cooler. I am calling the reliance helpline on daily basis but i getting on proper revert.

Still after a month i have not been able to figure our where my cooler is. Helpline is saying the service center is not responding to their call. It is summers in delhi and i am without the cooler i bought for summers. What was the use of buying a cooler.

Need urgent help!!

Service request number - [protected]