Reliance Digital — fake promises

Address:

Pune, Maharashtra, 411061

Reliance can't do committed business. Its dealing with wrong commitment and fake promise, at the time of purchase they are making fake commitment and after ward they are not bothered.
First mistake we took appliances from reliance digital.
They will entertain you till you buy once the product is sold they are not bothered.
Fake promises made at the time of sale and we trust them like fools.
Never buy a product from reliance
We took ac they said it has 10 year warranty on gas leakage and free installation. While billing they said we wont give you free installation. We fought for it and they commit that is was said this was our second mistake.
We then too trusted and took appliance from their store. Washing machine after receiving the person who came for installation said it is a faulty piece dont start and use it. We trusted him too another mistake by us. More technician came from res q stating it has a fault. We contacted the responsible person he said we will look forward and call you back but he didn't called us. Lastly i made a online complaint against lg they contacted and said machine has no problem it's a feature but why was we said by rescue that it's a faulty piece other time the salesperson said we will contact you soon then to no response by reliance digital after such mental stress we took the machine to the store by ourself in a vehicle there the machine was checked and the salesperson said yes it has a fault we left the machine in the store next day we get a call stating that the lg person has arrived and he is telling that no fault in the machine so i would not wait for the customer and i won't entertain him now reliance is not giving us a replacement for the product and we don't want the product change it or else
Was the another product because we are not satisfied with that product is the salesperson mistake who told us fake at the time of ac and even the time of the washing machine why do a customer should suffer it's reliance digital sales person for not hours he should state that when you go for 7 kg and 10 kg features might change the manager says he won't replace the machine we have kept that machine in the store till we don't get replacement we won't get that product