Reliance Digital — fault apple product iphone xs max purchased from reliance digital store

Phani1111

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500089

I purchased iphone xs max 64 gb from reliance store punjaguta, unfortunately i got defective piece, phone start restarting continuously from the 3 rd of of my purchase, as i am out of the city from last 8 days to i'm came hyderabad and directly came to the store alone with service report of the purchased iphone, they are 2 days late for do policy sir but as i am a regular customer of reliance digital, i asked i purchased the product in this store i received a defective peace i request for replacement of new phone, i don't want phone replacement by service center i need new phone as per do. Could please do the favour for me on this issue. I haven't raised any complaint in the consumercomplaint i'm directly requesting you people to do justice.

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Reliance Digital customer support has been notified about the posted complaint.

Feb 18, 2019

Updated by Phani1111 Address of store :
Reliance Digital Nagarjuna Cir Rd, MOTHI NAGAR, Nagarjuna Hills, Panjagutta, Hyderabad, Telangana 500082

Feb 18, 2019

Updated by Phani1111 I have purchased IPhone XS MAX 64 gb from reliance store punjaguta, unfortunately I got defective piece, phone started restarting continuously from the 3 Rd of of my purchase, as I am out of the city from last 8 days . I return to Hyderabad and directly went to the conquer technologies(authorized Apple service center) taken the service report of the purchased IPhone, they are saying 2 days late for doa policy, we can't help.product value is rs. 1, 01, 450, it is a decfective I reported within 9 days of my purchase . They not issuing the new product.Could anyone please do the favour for me on this issue. I need justice for this issue