Reliance Digital — fraud offers and fraud manager | |||
Cheating at the store I wish i could address this mail to mr. Ambani and apprise him of the gross cheating which i faced at the reliance digital store at vaishali nagar on 19th august, 2019. I was looking for a tablet for my father at the store and picked up one plus 7 worth rs.32, 999 (Rupees thirty two thousand nine hundred ninety nine), while making the payment i enquired about the cash back scheme (Assured 10% cashback scheme). I was told that if i will purchase today then, i am eligible to get the assured cash back. On a request to the customer care, they agreed to allow me cash back offer and i was going to billing counter for billing then sales representative comes and said this offer is not valid and then i said call your manager then he call his manger and manager runs on mobile area side and crashed the all schemes from store and try to become smart and takes the schemes offer's in his pocket when i shouted them said offer is over and rubbing the offer when i caught him and i am taking photo then he is ready to eat the broucher of schemes. Thenanother sales representative comes we were asked to wait for some time. After some time another sale represntative walked upto me and informed that sorry sir, you are not eligible for the cash back. First, i was told that to avail the cash back, i had to buy at least 2 products, then i was told that the cash back offer is not available on the oneplus products. I not only feel cheated but greatly humiliated. It was more to console my dad to whom i just could not explain the unethical behaviour of the store officials. Well, i think the communication is just very clear that the hundreds of posters displayed in the store trying to entice customers of 'unlimited happiness assured'. It should have read unlimited unhappiness assured. Please convey to mr. Ambani that you are not capable enough to keep the promises you yourself make to customers. Highly disgusting and unprofessional business ethics. Sorry to say that you lost yet another customer for life time (It might not matter to you, given your size). Thanks for adding sparkles on my dad's birthday, hope the money you saved by cheating helps you employ more honest and forthcoming store officials. Arpit jain [protected] #humhai ek hi pida hai ambani ji aapkai vaishali nagar wale reliance digital mai kidaa hai# I am attaching photo of offer also for further references. Was this information helpful? | |||
Reliance Digital customer support has been notified about the posted complaint. | |||
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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