Reliance Digital — have not received the speaker's

Address:

Khordha, Odisha, 751010

I had purchased reconnect tv and samsung fridge on[protected], there was an offer on the tv. We were told the speaker on offer would reach us with in a week. It's 26th jan 2019 today, i have been to the store 5 times to inquire about the same, i was told it will come with in a week.
The problem i want to highlight is
1. I never got a call from reliance digital store confirming the reading or delay
2. Everytime i visited to inquire, they made fake promises of delivery
3. If you can't deliver products on time then don't give offers, it is unnecessary harrassment for the customer to follow up

I also want to highlight mr. Biswajit das, i was following up with him but he didn't do anything either. Today on 26 the i have been told by the store manager that we will get the delivery in a week but with so many lies in the background i have my trust issues now.

Who so ever this complaint will go, please try to resolve the issue on priority i can't follow up anymore.
Thank you