[Resolved] Reliance Digital — I am complaining about delay in returning my headphone. | |||
I've purchased one headphone for mobile, headphone from Sony. I've attached product entry pass issued from Reliance Digital, Purulia. Now it's more than one month but I didn't get the product back. Just after purchase in two month one side headphone was not working, then I contacted with Reliance Digital, Purulia and I get it back with same new headphone because it was within warranty period. This new headphone lasted for one month only, and again I visited same store, and still my product is within warranty period, but as of now I didn't get it back. Was this information helpful? | |||
Oct 6, 2018 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Sep 04, 2018 Reliance Digital Customer Care's response Dear Valued Customer, We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you. At Your Service, Reliance Digital Verified Support Sep 05, 2018 Reliance Digital Customer Care's response Dear Valued Customer, Your complaint has been registered with us and here is the complaint number[protected] for future reference. At Your Service, Reliance Digital | |||
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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I purchase samsung washing machine on 13 august at bhimavaram reliance digital. They promise me in a week day delivery but till now (28th august) they or not delivered the item. When ever I ask them say it will come within a week days. Very unhappy and it's not the first time.
My. No : [protected]
We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.
At Your Service,
Reliance Digital
This communication is being made with regard to your SAMSUNG 8KG FRONT LOAD WW80J4213KW WHT. Also, we have received the update that same will be available by 15th September 2018 hence we can offer you.
1) Cancel booking of product and process for refund.
Or
2) Waiting for the product to get available.
Or
3) You can go for the alternate model.
Please revert with your acceptance so that we can do the needful process.
At Your Service,
Reliance Digital