Reliance Digital — Incorrect offer and billing

Address:Park Street

I had pre-booked and bought a oneplus nord and was informed that i will mandatorily have to come and collect the phone immediately and was being followed up by the sales girl. I was told that if i buy it now by paying full amount i will get rs.2000 instant cashback and if i buy on emi with cost i will get rs.2500 instant cashback on hdfc bank cards. I went for the full payment option and paid the in full at the counter. After payment i was told by the biller/cashier that i received instant cashback of rs.1500... And i was shocked. Then the cashier after giving me the bill added that rs.2000 was cashback on credit cards only but i paid through a debit card. I got furious on this as i felt cheated and robbed of rs.500 cashback.
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Also to add, I was not informed by anyone about the Debit card and Credit card offers being different neither by the sales girl not by the biller at the counter. I need my Rs.500 cashback. If required return the money to my DC and i am willing to pay via my CC. But I need the complete Rs. 2000 cash back.

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