[Resolved]  Reliance Digital — Iphone purchased - faulty phone given

Address:Mumbai City, Maharashtra, 400012

Hi. I had purchased an iPhone 6s 64 gb rose gold on Friday. Initially when the phone was set up I experienced a problem in the software. The reliance sales person took me to the maple store and got it resolved. Later during the day I experienced a problem with the touch. I went back to the Apple store again and they told me that the piece was faulty.
I would like to being to your notice that faulty pieces are being sold at the reliance store. Even though I have returned the phone back to reliance I want to proceed for a refund.
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Aug 7, 2021
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
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I have enquired about the DSLR camera...they told me to give the camera next day...but when I went there and asked them for the camera...they were not able to answer because the camera was not available...they were not sure for the availability in next 2-3 days even...I waited for 2 hours and finally I came home empty handed...
Dear Tanya,

We would like to investigate the matter internally. Help us by sharing your contact details at http://bit.ly/RDCustomerCare Please be assured that your concerns will be looked in to on priority.

At Your Service,
Reliance Digital

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