[Resolved]  Reliance Digital — Irresponsible behavior from store incharge miss pooja

Address:

Ganjam, Odisha, 760001

No one responsible in the store. From last thursday we are harassed by your digital staff. We purchased a 1.5 ton whirlpool inverter ac which was billed on friday of billed no r#109. On 19th may 2017, still my instillation not done. They promised me to do the installation on sunday. But on monday they delivered the product after my personal contact with the store manager puja but she is very harsh on his behavior and told me as per policy in 48 hour it will be installed. May be from 19th may to 24 may it has not been 48 hour as per their knowledge. Even she shouted at me that installation is not her responsibility. Do what ever you can do. This is the skill of your employee that's too the store in charge. They even don't have a complain register with them. They even said once the bill generated you can do nothing but just to wait. We will install when ever our installation boy is free. If this is your after sale service quality than i am very sorry to say i am really regretting my decision to purchase from your store.