[Resolved]  Reliance Digital — irresponsible [protected]@bangalore

Address:188/1, 2nd Main, 9th Cross, Hoysalanagar, Sunkadakatte, Bangalore, Karnataka, 566066

I had booked samsung refrigerator (Sam 253l rt28n3423s8) at in orbit mall bangalore, whitefield. They are giving such a lousy commitments said with in a day delivery will happen, hence we booked instantly. Next day delivery was not happened. Actually before booking we checked for auspicious day.
We visited store, store guys are telling like they were ready to deliver at midnight or else in the early morning. This is not acceptable.

After committed date we have cancelled the order. Till date we have not get the refund money. We were ready to pay full amount at the time, but sales guys told us no cost emi and zero % interest so on like that. Hence we have chosen for credit card payment mode.

Till date we have not received a money instead we got credit card bill saying like deducted money with interest.
I do not understand whats going on.. I do not recommend to listen sales guys, instead we would have bought it online. We made the big mistake

Story not over. This happened (Billed date_07-july-2019). Already you guys made me to wait. I will go forwards with other channels.

Billed date :07-july-2019
Was this information helpful?
No (0)
Yes (0)
Aug 18, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2019
Reliance Digital Customer Care's response
Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4650
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information