[Resolved] Reliance Digital — Jio sim issue

Ankits111

from Ahmedabad, Gujarat

Address:

New Delhi, Delhi, 110008

Highly irresponsible staff of Reliance digital xpress having address 15/1 block j, block 15, west Patel Nagar, Patel Nagar, delhi-110008. I bought a jio sim from that store on 10/10/16, but it has not started till today ie 7/11/16. They used my code and now I'm not able to buy another one from any other store. When I reached them, first they said they have lost my form then asked me to come another day, when I went thru again asked me to come later. I have gone there 3 times but my problem has not been solved till now.
Disappointed.

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Dec 13, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

We would like to investigate the matter internally. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Comments

itishri

from Gurgaon, Haryana

Complaints not attended to despite repeated complaints and calls at the call centre, give lame excuses, make you hold your call for long...even if technician anyhow visits some other problem is created...people at customer care dont have proper communication with the head and dont let connect with the senior official

Reliance Digital Customer Care's response, Nov 14, 2016

Verified Support

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details, barcode number and store details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital