[Resolved] Reliance Digital — led tv issue.. reliance team not responding

gopichandmech

from Visakhapatnam, Andhra Pradesh

Website:

www.reliancedigital.in

I purchased sony led tv from reliance digital (Kphb, hyderabad branch) and i took 3 years extended warranty which will expire in 2018.
Now im facing issue with the screen and same complained to reliance resq to resolve the issue using extended warranty, for that i raised complaint on september 1st and till today they doesn't taken any action and not responding properly. They are not providing the services.

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Dec 16, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Nov 14, 2017

Updated by gopichandmech complaint no.[protected]

Verified Support

Nov 14, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,
Reliance Digital

Nov 14, 2017

Updated by gopichandmech I will see how much time they takes to contact me

Nov 16, 2017

Updated by gopichandmech Dear Reliance Digital,

Please let me know what action you have taken against to complaint.

I need status of complaint immediately and let me know when you people start processing the complaint.I need commitment date.