Reliance Digital — lenovo ideapad laptop faulty

Address:

Kolkata, West Bengal, 700019

Last year i had purchased a laptop from your store located know kolkata from the padapukur branch. The laptop is a lenovo ideapad 110. I had purchased the extended warranty along with it. Before the purchase of the laptop i was told by the salesman that if there would be any problem with the laptop then they would replace it. Since the purchase of the laptop i have faced several problems and have given it to the service centre twice already. I had gone to the store recently along with the receipt and warranty and asked them to replace it. They said to me that they can't do such things. My problem is that why did the salesman say at the time of purchase that it would be replaced in case of any problem. I was sold a faulty product for your store and was sold under false advertising of it being replaced in case of problems. I will take action against this if it is not resolved.