[Resolved]  Reliance Digital — lg air conditioner 1 ton

Address:Nashik, Maharashtra, 422009
Website:RELIANCE DIGITAL

Dear sir / mam

With lots of grievance i am complaining about the cheating done to me in details as follows :
I have purchased lg air conditioner of 1.5 tons from your reliance digital outlet at untwadi, city center, nashik on date 29/04/2014.
Since i was not available at home & spouse was there at home the installation was done on date 01/05/2014. Since when i came home later found a. C. Was installed & cooling properly.
Later on date 11/04/2018 there was some problem in cooling so i hired local mechanic to check the fault & was leakage of a. C. Gas which was resolved but surprisingly mechanic brought to notice was the mentioned air condition was of 1 ton & not of 1.5 ton.
Being trust on reliance this is shocking to me that the people are cheating the customer as i have paid for 1.5 ton a. C. And fooled me by giving me 1 ton a. C.
Since i have the bill copy will have to take serious action but once again i being a customer approach to reliance to support me & give justice to me.

Since i have already registered complaint in regards but not received proper response.

Please help me or have other medium to get justice.
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Jun 17, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
May 05, 2018
Updated by firoz01khan
please call me on [protected] or [protected]
Verified Support
May 05, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital
May 05, 2018
Updated by firoz01khan
My contact details

[protected]
[protected]

Firoz Khan
Complaint comments 

Comments

My contact details

[protected]
[protected]

Firoz Khan
Reliance Digital Customer Care's response, May 6, 2018
Verified Support
Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to our team and they will soon get back to you.

At Your Service,
Reliance Digital

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