[Resolved]  Reliance Digital — Lg microwave oven 28 litre

Address:	Pune, Maharashtra, 411007
Website:	Reliance digital

I brought a lg convection oven mwo mc2846bct on 05 may, 17 from the reliance digital store at aundh next to westend mall. I am so fed up with the hopeless and callous attitude of d persons servicing customers in reliance digital. First of all don't buy any home appliances product from reliance digital. Their service and address of customer complaint is d worst in dis world. From day 1 d lg machine was not working, d grill and convection mode was not working. Dey took one month for d product to be replaced on 27th may. Dey did not pick up calls and everytym a new person answered d call and said dat it is d first tym dey are hearing about d issue.. However somehow we managed to have d machine replaced but d new one is also faulty. We cannot bake products in d new machine as d machine is not pre-heating, the cake wud remain half cooked. Again d customer service people were not ready to take d complaint. Dey are rude, at first dey said dat dey r not ready to listen to d complaint, as d machine is replaced, dey wud not be able to help me further with anything. As if it is my fault dat d machine is not working properly. Now dere is no progress on d complaint and i am left wid a malfunctioning machine. I feel cheated of my money. Thank god i stopped myself in d way from buying a ac again from day store and went to vijay sales instead. From day one dis was a very humiliating experience to go to reliance digital. First of all dey don't keep reliable products in dere store, and dey don't care about customer experience, dey are doing business to dupe people of dere money