[Resolved]  Reliance Digital — lousy customer service

Purchased washing machine. No installation person came even after 3 days. I have made over 20 phone calls to the store. Each time either they put me on hold or tell me the person will come in next few hours. At time of purchase they confirmed installation in 24 hours and now it is over 3 days. Worst customer serivice whwre customer has to constantly keep following up.
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May 3, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,  

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,  
Reliance Digital
Complaint comments 

Comments

Dear Sir,
Due to i am pre-booking a Samsung Galaxy S9+ date of 11 Mar 2018 from Reliance digital. As on date i am not receiving this phone & I request to you please clarify me which date I received this phone.

Reliance Digital Customer Care's response, Apr 9, 2018
Verified Support
Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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