[Resolved]  Reliance Digital — macbook air 2017

Address:	Mumbai City, Maharashtra, 400049
Website:	Www.reliancedigital.in

I bought this macbook air 2017 from reliance digital juhu. They gave me the defected piece whose speaker was not working. I came back the same day to replace it, instead they said it’s perfectly fine. Further, I went to maple, santacruz west, from where i got the DOA issued for the item. I went back to reliance and told them to replace it. They asked for 24 hours to wait but then they gave no information till 3 days. After getting pissed, I finally called them and asked about it. They called me to the store and were busy with resetting the older mac which i still had. After an hour, i asked them to solve the issue quickly. I took the laptop and started searching for options but the assistan manager(anand sharma) took the Laptop from me and started doing something. 5 minutes later, they informed me that by mistake i had deleted the OS and i have to wait for a day again for my laptop. The employees were uncooperative and started blaming me for anything I wasn’t awared about. Please look down into the matter and resolve the issue. I am currently without my laptop for which i have made payment 5 days before.