[Resolved]  Reliance Digital — Manufacturer defect with Voltas AC 1.5 ton

Address:122001

I have purchased the Voltas window AC 1.5 ton on 30th of June, 2017 and It was installed on 3rd of June, But from the very first day It's swing is not working so I registered the complaint for the same and One technician has visited my place and found that the its swing unit has the manufacture defect .

So Please take my request and replace the whole AC unit, As It is the new product and has the manufacture defect.

I have registered the complaint on call and the complaint id is : [protected] .

Please look into this matter on priority and let me know till when can I get the replaced unit.
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Jul 18, 2017
Complaint marked as Resolved 
They have replaced my AC as it was having the manufacture defect
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

We regret for the inconvenience caused. Our team will contact you and provide a resolution at the earliest.

At Your Service,
Reliance Digital
Verified Support
Jul 14, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

Our team tried contacting you however was unable to connect. Please share your registered or alternate contact number at http://bit.ly/RDCustomerCare

At Your Service,
Reliance Digital
Complaint comments 

Comments

Dear sir/madam, I want to say that the weather is clear and I am getting a poor signal quality. Please send me the confirmation or send the technician. My address is E 31harihar nagar lko near HS school .Plzz do the needful. Yours faithfully Sanmit

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