[Resolved] Reliance Digital — mis guided to customer

Tanushree Jagati

from Mumbai, Maharashtra

Address:

Rangabazar Tankapani road, Khordha, Odisha

Dear team, recently i purchased a tv from reliance digital esplaned bbsr of rs. 45000/_. The store incharge 1st convinced us to buy with emi for 6 months so that no extra cost will charge... But as per bank statement for 6 months extra 6thousand rupees will be charging which is showing in statement... Another case is the store incharge also told us that the airtel setup box will be free with this but again extra 1500rs. Taken by the airtel setup box person... This way company is cheating n misguiding the customer.. Requesting to investigate the matter at earliest with pro

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Jun 4, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2019

Reliance Digital Customer Care's response Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.

Apr 29, 2019

Updated by Tanushree Jagati Dear Team we are unbale to contact with u on ur toll free no...Realy the Reliance digital people are misguiding customwrs..Waiting for a quick resolution from ur end

Jun 06, 2019

Updated by Tanushree Jagati how can u resolve our complain without any proper justification...is it the way to resolve customer's quer