Reliance Digital — Mobile not deliver still now

Sir i was purchased mobile from online reliance digital store on 26 august. My order is pick up at store but store owner said your order is not confirmed from our store. I was call customer care daily 20 times in a day but your customer care executive didn't replay properly and say it's your problem not our you paid money for product not us like that replay. If you don't solved the problem please cancel my order as soon as possible. I was send mail also but didn't replay.

Order no. Rdf05773319