[Resolved]  Reliance Digital — mobile phone purchased from reliance mall under warranty period given for repair, not received from more than 1 month

Address:

Vikaspuri, New Delhi, Delhi, 110018

I purchased new samsung j7 pro from vikaspuri relaince mall in dec. 2017 & took 2 year extended warranty same time, as insisted by mall sales person.
Last month i saw some screen discoloration which was gradually growing. There was no damage happened so i visited relaince resq centre, kirti nagar on 25th february 2019 - where engineer mr. Anish told that it'll be repaired under warranty and may take 10-12 days. He told that he himself will inform when set repaired. Today is 27th march.. Till no information. I visited there for 2 times & called their online number as well taken other numbers, but no update of my handset. They always make excuses & not allowing to speak with mr. Anish. I have proof of their repair job sheet with me. Kindly take a strong step so that this kind of inconvenience, looting thru extended warranty, irresponsible and loss of time would not happen in future to any customer.

Lastly i want my handset to be returned okay at earliest.