[Resolved] Reliance Digital — Mobile router/dongle

mona-singh

from Gurgaon, Haryana

Address:

Patiala, Punjab, 147201

I bought a mobile router from your store caled Sanjay Telecom main bazar Nabha on 23/10/2016 after purchasing i relised we were given the old version router i went back to the shop withen 10 mts requested for newer version router
he said it will take 3 to 4 days to cancle the bill before i could give you a new version
i am still waiting so for for replacement or my money back i have NOT used the dongle . Store guys are not very helpful keep making excuses
Please can you help to resolve the complaint as soon as possible
My contact no [protected]

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Aug 5, 2021

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

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Comments

sanjay kumar ratha

from bhubaneswar, Odisha

Dear sir,
Plz fallow my complain, its going to be 3/4 month, Very poor quality service . I can't find how it's express service with quality of Reliance .

Regards,
Muna das,
[protected] .

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Mona,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Mona,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications