[Resolved]  Reliance Digital — mobile service not done

Address:

Rangareddy, Andhra Pradesh, 500072

Mobile issues when i'm submitted — not detecting sim, mic problem, glass broken.

I have submitted my mobile (Huawei gsm h/s - nexus 6p-32gb graphite) on 30th august at reliance digital kukatpally, hyderabad. The call no assigned was [protected] (Received a text msg on that day).

I called nearly 20 times to get an update on my mobile status but there was no proper response and whenever i called to c. Care new tickets were generated for the issue.

Tickets — call no [protected], call no [protected], call no [protected],
Vide id 20801261, complaint no.:[protected] were generated when i called to know the status.

After 29 days they called me and said that my mobile mother board is not working. When i submitted the mobile it was working fine.

Now there is no response from them whenever i called.

I'm attaching the mail conversation with c. Care and the receipt given to me when the mobile is submitted.