Reliance Digital — Need Refund for the faulty product

Website:www.reliancedigital.in

I wanted to let you know that I was facing an out of sync issue with audio and video for the product TCL 127 cm (50 inch) Ultra HD (4K) LED Smart TV, 50P615 which I got delivered on 31st May 2022

Later they replaced the product and I could see the same the issue happened with the replaced product too and it was confirmed by TCL Brand technicians on 5th July 2022.

Hence I wasn't satisfied with the product, I asked for the refund for the same. After few days, uninstallation has been done from Reliance digital. Now its been more than 15days, I'm waiting for the product pickup and the refund.

I have been redirected to multiple technicians even though I have raised multiple concerns/queries. Need quick resolution as I have been facing this issue for past 2 months without any proper resolution.

Below are the purchase details for your reference

ORDER NUMBER: RDF32995373
Tax Invoice No: D33S[protected]
Dated:[protected]:00:53

Regards
Santhosh Babu S
Mobile : [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Reliance Digital customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4662
    Pending
    0
    Resolved
    2134
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information