[Resolved] Reliance Digital — newly purchased sony bravia lcd tv 43 inches not working since the start. no resolution on complaint from sony as well as reliance digital

shetemilind

from Mumbai, Maharashtra

Address:

Casa Rio, Palava, Dombivali, Mumbai

Purchased SONY Bravia LCD TV 43 inches 15 days back and not working since the start. No resolution on complaint from Sony as well as Reliance digital
What is use of this product if we are not able to use it since purchased for almost15 days back.

Now we can't think of replacement as well as the SONY support was so bad and I am sure in future same problems will have to face if any problem occurs for replaced product.

So don't want to keep this product anymore and would like to return back.

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Oct 14, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2019

Reliance Digital Customer Care's response Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.