[Resolved] Reliance Digital — no warrant service..

Terasu

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400072

I purchased water purifier in phoenix mall reliance mall 1 year ago and the water purifier has shown filter warn alarm.

When i purchased i already 2 years warranty extension by paying extra money.

However, when i request to check and change filter 2 days ago, but they didn't sent technician till now and reply and no pickup phone.

-. Requested 2017.11.15 to change water purifier filter
-. No response till 2017.11.17
-. Send technician to check water purifier.
-. If reliance do like this, don't sell any product.
-. Contact no. [protected]

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Dec 31, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,
Reliance Digital

Verified Support

Nov 28, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Your complaint is in process and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital