[Resolved]  Reliance Digital — not accepting refund for jio phone

Address:Mumbai City, Maharashtra, 400053

I had placed the reliance jio phone order on 24th aug and the phone was promised to be delivered in the first week of sept. We received the phone in the 1st week of november. I tried to cancel the phone in the interim and they completely denied to accept cancellations. They have linked our phones to our aadhar cards and then ask us to sell it to some one else which is very risky. This is unfair to the consumers.
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Dec 12, 2017
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact & email id at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital
Nov 12, 2017
dinkarsuresh's response
Last month 14/10 /2017 TV not working but complaint again & again not resolve my problem I call customer care Manny time

Complaint comments 

Comments

Very poor qulity service my led not working 14/10/17 but not sending technician not reparing
my [protected]

My tech tech ID is : 60386603 I pre-booked iPhone X but the store people are giving preferance after my seriol number or they are selling. They are not giving preferance by seriol .

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