[Resolved]  Reliance Digital — old refrigerator not yet taken out from home

Address:Chennai, Tamil Nadu, 600004

It is informed that i have bough a new refrigerator (Samsung 192l) on 27/7/2018 from reliance digital shop, mylapre, chennai branch and informed them to exchange my old refrigerator for which dealer agreed and promised me that third party will take out my old one within 2 days and till date nothing has been done. I called several times to reliance digital mylapore branch and logded a complaint to customer care over phone for which i got reference no [protected] but all efforts went in vain. Nothing has been done yet. I called to third party vendor number provided by relaince digital shop, third party also not responding properly even they are telling daily same thing that they will come tomorrow, tomorrow. God only knows when that tomorrow will come.
Please look in to this issue in urgent basis to sort out the issue as i am struggling to maintain two refrigerators due to insufficient space in home

Regards
Mankala ramesh
Phone [protected] (Registered mobile no)
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Sep 16, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,  

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,  
Reliance Digital
Verified Support
Aug 03, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,

We are glad to know that your concern has been addressed and resolved. Do let us know for any further assistance.

At Your Service,
Reliance Digital
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