Reliance Digital — order status has marked as delivered but order didn't received yet

Hi sir,
I am deepak rathour and i have an order of samsung ehs64avfbecinu wired headphone, black with order no.- rdf04113602 on 19th july 2020. The delivery was supposed to happen on 25th july 2020 but it did not happen on 25th july. I called at[protected] and got the information that the order delivery has been revised from 25th july 2020 to 27th july 2020. I have waited for 27th july but again it did not deliver and i got the text message that your order has been delivered now and the same status has updated in my reliance digital account. I called the same on 27th july at[protected] and shivani was on the other side. She has put in a complaint and said that you will get a message regarding it and will resolve the same concern within 72hrs. I got the message regarding the delivery date which was on 31st july. But the status was still the same in the reliance digital account that your order has been delivered. I talked with support executive multiple times but i didn't get any resolution. Every time a different executive received the call and told the same wait for the next 3 days.

Please take a look. Thank you.