Reliance Digital — Pathetic Service and False Committment

Address:Mumbai City, Maharashtra

I have been facing issues with my 400L double door refrigerator since 2 months. Instead Reliance preferred to sell me their AMC and took Rs 4000 plus from me with a promise that not only the Fridge will be repaired but also other installations in the house like AC and all will be taken care over the AMC period. Following are the call numbers [protected], [protected], [protected], [protected] the persons name is Mahendra. They have not done anything, we are depending on neighbour refrigerator in this extreme summer on a day to day basis. Need my money back of warranty and will never ever recommend Reliance Digital to any one. Inderpal SIngh Anand([protected])
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Inderpal,

We apologize for the inconvenience caused and assure you that we will address your issue on priority. Thank you for sharing your contact number and we will get in touch with you.

Warm Regards,
Reliance Digital
Yesterday(22nd April) a lady called me from your 44722222 at around 5 pm saying that the part(PCB) is now available and by tomorrow it will installed on priority. It is 02.45 pm now, and no one has bothered to come or even inform me about the status. Are you passing time, I am sorry me and my family are losing patience, all options are open.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4660
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information