Reliance Digital — Payment paid but product not received yet

I have purchase sony home theatre by online site of reliance detail and my order number is rdf05897631 date of order was 31st aug 2020 i have paid 54990 to reliance and while ordering it was showing delivery in 2 days but i didnt received regular i calling customer care but no response from there side just saying give us 24hr its will be reslove but solve but now i m very much fed u with this and i was bought to give gift to my wife but time also gone n all commitment fail and now i will go to consumer court and file case against company they all are fraud my number [protected]