Reliance Digital — Poor Installation of AC by RELIANCE DIGITAL CALICUT

Address:

Kozhikode, Kerala

INSTALLATION PERFORMED BY OTHER VENDORS WHO DOESN'T KNOW HOW TO INSTALL INVERTOR AC. I purchased a LG Inverter V on 3rd April 2015 from Reliance Digital, Calicut. Installation was done without giving a demo for my parents on my absence. My parents were complaining that it was not working fine. Hence I went to my native place and checked. It doesn't even cool the room after working for 24 hrs!! After complaining, technical team from LG came and confirmed that the AC has problem with its cooling system, may be due to gas problem or improper installation. Next day Reliance sent the same people who installed the AC and they were saying that the problem exists due to fluctuation of electricity!! We have been using refrigerator, TV, Computer, Pump Sets, Washing Machines etc in our house, which never face these problems and our eyes are not blind to verify the fluctuation of electricity. I checked the electricity flow and found there was no fluctuation of electricity. We checked with our neighbors who are using normal air conditioners. They also don't have any such problem. It has almost passed one month of summer and we couldn't make use of the AC we purchased. BETTER YOU TAKE BACK THE PRODUCT AND RETURN THE CASH. Ambalangadan Muhammed.