Reliance Digital — poor service & repairing

Address:

Mumbai City, Maharashtra

Dear sir, I had purchased Reconnect Tab model no. 704 on 13-Jan-14 at reliance digital, korum mall, Thane. On 6-April-2014 I had given it for repaired at orian business park, Thane for replacement of damaged screen.Job sheet no. [protected]. Mr.Patiram/Mr.Aswinikumar told me that repairing required 15-20 days because part will come from Banglore. After lot of follow ups with Mr.Patiram I came to know that wrong part came from banglore & will required another 15 days. After lots of follow up with Mr.Prashant I had received my TAB on 10-May-14 but found that front camera is not working.Also service centre team don't know how to put screen saver correctly.So again it was sent to service centre for repairing. After lots of follow up with Mr.Prashant I had received TAB but again found that front speaker is not working & this time also service team had not put screen saver correctly.So again it was sent to service centre for repairing. After lots of follow up with Mr.Prashant I had received TAB but again found that ear phone jack output is not working & this time also service team had not put screen saver correctly.So again it was sent to service centre for repairing. Very bad & casual service by Mr.Patiram, Mr.Ashwinikumar, Mr.Prashant & service team. At the time of selling Mr.Suhas has promised that they will attend & solve service problem within 7 days. Now it is more than 2 months passed away but till date I didn't received my TAB. I am very much tired of vising of your stores & follow ups with your dump peoples. Request you to give me new TAB instead of repaired one. Regards Ravi sadavarte [protected] [protected]@rediffmail.com