[Resolved]  Reliance Digital — poor servicing of kent grand plus water purifier

Address:Khordha, Odisha, 751001

Before 3yrs i have purchased kent from reliance digital. On the same day after installation it fall down from the wall. Despite of repetitive complain to provide us a new kent, nobody responded and rather they ensured us that nothing have happened to it and its in good working condition. Every time its showing problem and service from reliance is very poor. Since last six months i have been facing lots of problem and technician's are really careless. They don't care for customers need and don't value commitment even. I wish if i would have thrown the kent in reliance digital that time and i wouldn't have faced such situation. Now also its not working. And parts are never available and its always takes more than 15days to arrange the part. I had worst experience ever.
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Jul 31, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,  

We are here to help. Our customer care team will take this on priority. Hence requesting you to kindly share your registered number at http://bit.ly/RDCustomerCare 

At Your Service,  
Reliance Digital
Complaint comments 

Comments

Im Prakash Bhingardev my jio number [protected] i had recharged Rs149 payment debited but service active massage not come and also service not active
So kindly solve my problem
Thanks

Regards
Prakash bhingardev

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