Reliance Digital — post product purchase service

Address:

Puri, Odisha, 752002

I brought a laptop from reliance digital store puri, odisha. The post purchase service was the worst one as they failed to resolve an issue stating it as a minor one as my i faced some software issue in my lapi. I resolved the issue myself from customer sevice of my brand company being left alone by reliance support staff. Besides this there is communication and understanding gap between the staffs of the store and customer. They are not committed to there words. The store manager is running with therotical explanations and nothing else. Hope my point will be reviewed by the head office and this type thing should be scanned before opening a new store of such a brand company as customers are the only and only one asset for the seller.
Thanks.