Reliance Digital — Product not delivered by some lame excuse

Address:

Bangalore, Karnataka, 560076

Dear Sir,

I have purchased a Micromax 43' TV from digital Xpress BTM Layout Bangaluru on 13th Mar'16. they told that the delivery will be done on very next day that is on 14th Mar'16 but they didnt delivered our TV till today(21st Mar'16) everyday they are just delaying us by saying some nuisance Excuse and telling us hat they dont have STOCK . if they dont have stock why they have selled that product and we don't have budget to go for 50" or some other option and we don't want less than 43". when I asked for the refund they are telling that it is against the policy and even now they told us that it will take 9 more days to deliver. and i asked for some alternative they told that we will give a display piece and will give discount of RS 1000. we are harassed by this type of behaviour from store and they are just playing joke with us as if we are continously following up just to get rs 1000 Discount Everyday we are reaching them and every day one exceuse is ready with them. the thing is that i want my TV to be delivered in 1-2 working days i dont know how they will manage but now I cant wait for 9 days . or otherwise I want the refund of my money in a Day I can buy from other store. I also registered a complaint in customer care with number :[protected].

KIndly look into the matter and resolve as soon as possible otherwise i will have to Go with Consumer court which I dont want.


Thanks and Regards
Rakesh Sharma
Reg Mob: [protected]