[Resolved]  Reliance Digital — purchase of tv didn't go well

Address:Mumbai City, Maharashtra, 410209

To whom so ever it may concern,
Yesterday we happened to purchase a tv of the brand reconnect (Reliance in-house brand) i. E. 49” at around 5pm i did a partial payment and rest was concluded by finance, however between 7:30-8:00pm i got a call stating that stock is over and the brand cannot provide me with the same unless i opt to take the display piece with a discounted amount. This was really a heart breaking moment for my family as we all were very excited for our purchase, as a brand like reliance we were never expecting such a situation to occur. After giving a thought i asked to individual to give me an extended warranty, he stated that he would give me only one year more irrespective to the fact that m not aware when the display tv was input in the center. I would request you to please look into this at the earnest or else i would not mind convincing myself never to opt reliance for anything in my future endeavours.
Thanks and regards,
Sumaiya
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Sep 23, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,  

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,  
Reliance Digital
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