[Resolved] Reliance Digital — Re: replace this laptop otherwise refund amount - reg. [#7599079] | |||
Dear sir I am adyajit das, mobile no -[protected] purchase a laptop, bill no - txn#11 r#12 on date - 04/06/2017 in your reliance digital (S#3814) sambalpur odisha. After billing i found different product inside the package, so i am not agree to take that product and i demand my selected same product but that product not available in your stock then they offered me to take another model but i am not agree to take another model because that product available only display pice so i was requested to the store manager please refund my money i am not interested to take another model then, he was requested me believe me this is very good product and take this product i take responsibility for this product if any type of issue in future (Warranty period) in this product i will replace the product then they convinced me to take that ptroduct then i was taken that product (Display pice) On date-05/06/2017 when i had used the laptop i was found the quality of sound was abnormal then i was imdieatlly informed to your store manager by teliphonic, laptop sound quality is not good just like broken speaker then he replied me i will send our engineer to solve your problem on date-11/06/2017 your engineer visit my room to check the laptop and found left side speaker found damaged. That why the sound quality abnormal, so i need to replace the laptop otherwise refund my amount as soon as possible Reliance digital this type of game play with me for sale your defective product (Laptop) As per telephonic discussed with reliance digital mumbai customers care team mobile no - [protected] and reliance digitalstore team mr. Sivanand mobile no - [protected]/[protected]. I am handed over my dell laptop to your store team mr. Sourav naik mobile no -[protected] on date - 15/06/2017 at 7:20 pm. Handed over item 1. Dell laptop 2. Laptop charger 3. Codeless mouse 4.16 gb pendrive 5. Dell backpack Please update what is the status of my complaint no:[protected], already 29 days gone still now no update, i need replace this laptop otherwise refund amount as soon as possible. Reliance digital only assuring that our best services at all times but still now no results only process... With regards Adyajit das Mobile - [protected] Was this information helpful? | |||
Aug 13, 2017 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Jul 11, 2017 Reliance Digital Customer Care's response Dear Valued Customer, We regret for the inconvenience caused. Our team will contact you and provide a resolution at the earliest. At Your Service, Reliance Digital | |||
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