[Resolved] Reliance Digital — reconnect 24" tv

ajmalakbar

from Bengaluru, Karnataka

Address:

Maliyakkal house, Thiruthiparambu, Mundathicode Po, Thrissur, Kerala, 680601

The product got a major damage. On 3rd april 2019 we given a request for service within 1 week they come and tell the board of tv got damaged and parts will be reaching in 2 days and they will come for the service. Till today even they are n9t backup for our enquires. Several times i went to the showroom but they said courier with parts is not arrived, it is on the way, it arrived etc. But now it is more than 1 month till now there is no response from them. They even hesitate to pick up the phone while i am calling. I need it repaired or replaced immediately.

Was this information helpful?

No (0)

Yes (0)

Jun 5, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

Reliance Digital Customer Care's response Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touchpoints using this link: https://bit.ly/2XbzWVB. Thank you.