[Resolved]  Reliance Digital — reconnect 43 inches smart tv

Address:	Pune, Maharashtra
Website:	Reliancedigital.in

I purchased a 43 inches reconnect led tv from reliance digital aundh (Pune) showroom.

I am facing issues with the television where no video is coming up only audio is coming from tv and for the same i have logged a complaint on 26 march 2018 ([protected]).

The resq team took the television and delivered it on 14 april 2018. After 2 days of working the same issue arises where no video is coming only audio is coming. So for that i ahev logged another complaint ([protected]) dated 17 april 2018.

After that i am following up with the resq team engineer and they mentioned that the part is not available. Last week they mentioned that the part is in transit and will be available on saturday 28 april 2018.

But after this no communication is been made by the resq team engineers.

I tried to call them but they are not picking up the phone.

Even i wrote emails to cs head and ceo teams on 2 may 2018 and 4 th may 2018 they mention to get in touch after 24 hours but i didn't receive update from them.

It has been over a month for the same issue and resq team is dealing with and no proper resolution is provided.

Here i have to mention that it is the worst service provided by reliance digital and reliance resq teams.