[Resolved]  Reliance Digital — reconnect jive mini

Address:Urapakkam, 603210

We have given complaint regarding reconnect jive mini which is not getting charge and intermittent restart issue in the device.

Job number - 060
Serial number - ada[protected]

So we gave complaint to reliance retail ltd at mylapore - chennai on 16th october 2019 along with the bill copy.

Still today no solution has given to me, when we enquired they said we will replace the device for u and they are very lethargic in answering us and no solution given to my problem so far.

Please escalate this issue and address this immediately on high priority.

Expecting your reply or provide us the solution as soon as possible.
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Dec 24, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2019
Reliance Digital Customer Care's response
Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.
Complaint comments 

Comments

I brought 55 " lg smart tv from katraj digital store On 22nd Oct 2019 . That time the told me about free jio router with that tv . But till date 2day i can't get any reply . Whenever I contact store they told me that their was a problem . It's not a good news for companies reputation . Even no any call from store.

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