[Resolved]  Reliance Digital — reconnect led tv bought from viviana mall thane

Address:Thane, Maharashtra, 400607

Reliance digital has no concern for customers once the goods are sold. I bought a reconnect ledtv in april 2016, with 2 year warantee, and i opted for 2 years extended warantee by paying extra. Now the tv panel has failed in warantee period. I lodged a complaint no. [protected]. For 2 months i followed up, no response. Then they said we can not repair or replace, but they will give only 50 % depreciated value.
That also they took one month.in the mean time i bought another tv from other other company by exchange offer.
Now reliance digital says they will not pay even depreciated value (50%) unless damaged tv is returned...
This is unfair and unjust...
Please advise...
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Oct 5, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,  

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,  
Reliance Digital
Complaint comments 

Comments

I am buy reliance reconnect Electra party Speaker, i am compliant to customer care to not run FM & Not Connect to LCD dated[protected] compliant[protected] but not response

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