[Resolved]  Reliance Digital — reconnect remote qt 166

Address:411028

Hi, my reconnect led tv is not working since oct17. I hv registered service request so many times on reliance customer care contact no. They always assign this work to their service team but till date nobody came to my home. I visited reliance store also but they also gave me only service support no. One day service engineer called me and told to buy new remote as my old remote is also not working. They don't even bothered to visit my home and check the tv. I tried everything to search remote "reconnect qt 166" but all my efforts have been gone in vain as this remote is no where available. This services engineer is charging too much for new remote. If reliance digital is not giving spar parts and service then why they are selling their products and fooling the customers.
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Jan 15, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact & email id at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital
Complaint comments 

Comments

I keep calling the customer care every half an hour but it's always busy, i have a display problem in 📺 TV, it is still in warranty please provide alternate number to contact.
My tv remote qt 166 is not working properly please provide me with a new remote

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