[Resolved]  Reliance Digital — reconnect tv display problem

Address:Perambur, Chennai, Tamil Nadu, 600103

I have been using reconnect tv 43" for the past 2 years. I don't remember when i opt extended warranty or not. Warranty period just elapsed and when i contact resq they really didn't take action for 1 week. Post, numerous calls they appointed a technician and he told to bring the tv. And repair cost around 5000 which is really too much. When we bought reliance product they promised that we own extraordinary service team and they will take care of reliance products post warranty period also with lesser amount. Now they intended to charge 5k. When reliance hold manufacturing, sales and service on their own. Why do they charge to high?
Did reliance products not worthy or service centers are fake?
Was this information helpful?
No (0)
Yes (0)
Dec 3, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2019
Reliance Digital Customer Care's response
Hi Sathish,

That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4651
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information